Last updated: 16 July 2026
Account information: Your name, email address, and password (stored as a secure hash) when you register or log in.
Profile information: Details you add to your member profile, such as phone number, voice part, instrument, birthday, join date, profile photo, and notes.
Organisation data: Information about your choir or ensemble, including its name, description, logo, and contact email.
Content you create: Rehearsals, events, announcements, music files, lyrics, audio tracks, photos, videos, chat messages, and attendance records.
Device and usage data: Device type, operating system, browser, app version, IP address, and usage logs that help us maintain and improve the Service.
Payment data: When you purchase a subscription, payment is processed by Stripe. We do not store your full card number — Stripe handles all payment details securely.
We use your data to:
Your personal data is visible only to members within your own organisation, based on the permissions set by your organisation's administrators. We do not sell your data.
We may share data with trusted third-party service providers who help us operate the Service:
We may disclose information if required by law or to protect the rights, safety, or property of our users or others.
We take reasonable measures to protect your data using encryption in transit (TLS) and at rest, secure authentication, and access controls. Only authorised administrators within your organisation can manage member data, and permission groups allow fine-grained control over who can access what.
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data from our active systems within a reasonable period, except where we are required to retain it for legal or accounting purposes.
Organisation administrators can delete members, content, and other data at any time from within the app.
Depending on your jurisdiction (including under the Australian Privacy Act 1988 and the GDPR), you may have the right to:
To exercise any of these rights, contact your organisation administrator or reach out to us using the details below.
Choirly is not directed at children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
The Service uses local storage and cookies to maintain your session, remember preferences, and improve performance. We do not use cookies for third-party advertising.
The Service may contain links to third-party websites or services (such as Google Calendar or Apple Calendar for sync). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact your organisation administrator or the Choirly support team through the in-app feedback form in Settings.